Entertainment should be a source of joy, not stress. QQEE believes every member deserves a safe, controlled, and enjoyable gaming experience. That is why we invest in robust self-control tools and genuine support for every member in Malaysia.
At qqee, we understand that many members play simply to unwind and find entertainment after a long day. Well-managed online gaming can be a genuinely enjoyable experience — but like any other form of entertainment, it requires balance and self-awareness.
Gambling problems can affect anyone regardless of background or experience level. It is not a sign of personal weakness — it is a health issue that can be addressed with the right help. We at qqee will never take this lightly.
The qqee Responsible Gaming Program is designed specifically to help Malaysian members maintain full control over their gaming habits. From setting daily deposit limits to temporary account suspension options, all tools are available free of charge and can be activated at any time directly from your account settings.
We also work closely with mental health professionals and local support organisations to ensure any member who needs help is directed to the right resources quickly. Your trust is qqee's most valuable asset, and we will continue working hard to earn it.
Important Notice: Gambling is a form of entertainment only. Never play with money you cannot afford to lose, such as rent, utility bills, or emergency savings.
Set your play time limit before starting a session. Take a short break every 60 minutes and avoid playing when you feel stressed, sad, or under the influence of alcohol.
If you or someone you care about needs help with a gambling problem, contact Talian Kasih 15999 — free counselling service by the Malaysian Ministry of Women, Family and Community Development.
All these tools are designed to give you full control over your gaming experience. Activate any of these options directly from your account panel — no cost, no questions asked.
Set daily, weekly, or monthly deposit limits based on your financial means. Once a limit is set, the qqee system will prevent any deposit that exceeds the amount you have defined.
Decide how much you are willing to lose within a given period. Once the loss limit is reached, your account will stop accepting new wagers until the limit period expires.
Set the maximum duration of your daily gaming session. QQEE will send a reminder when the time limit is nearly reached and automatically log you out once the limit expires.
Need a short break? Activate a temporary break of 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or place any bets — giving your mind the rest it needs.
A stronger option for those who need an extended break. Self-exclusion can be set from 6 months to 5 years. The account cannot be reopened before the period ends.
Enable periodic reminders during play sessions that display the total time and money spent. This information helps you make more conscious and informed decisions.
Identifying a problem early is the single most important first step. Here are some signs to watch for in yourself or someone you care about:
The first step is the hardest but the most important. Acknowledging that gambling is beginning to affect your life is a sign of strength, not weakness.
Log in to your account and immediately activate the temporary break or self-exclusion option. The qqee support team can help you do this in under 5 minutes.
Our 24/7 live chat is always available to guide you in activating account protections and connecting you with the right support resources.
Contact Talian Kasih 15999 or the National Anti-Drug Agency (AADK) for free and confidential counselling. You do not have to go through this alone.
Sharing your struggles with a trusted family member or friend can provide invaluable emotional support throughout your recovery.
All self-control tools are accessible directly from your account panel. The process is simple, fast, and completely free of charge.
Visit the qqee website and log in to your personal account using the Login button at the top of the page.
Click your profile icon in the top right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Select the type of limit you want to activate — deposit, loss, play time, temporary break, or self-exclusion.
Enter the desired amount or duration and confirm your selection. The limit will take effect immediately upon confirmation.
Any reduction in limits (such as shortening a break period or increasing a deposit limit) will go through a 7-day waiting period before taking effect. This is an added safeguard to ensure your decisions are made with careful consideration, not on impulse.
Answers to the most frequently asked questions by qqee members about our responsible gaming programme.
QQEE believes the best entertainment is responsible entertainment. Register today and enjoy a fun, safe gaming experience that remains entirely in your own hands.